Services

GUEST SERVICES

Our knowledgeable Guest Service Representatives are available to provide you with the latest centre information and any assistance, whether you are in the shopping centre or calling from home. For Guest Services assistance, please call (519) 894-2450 x 0, or visit our kiosk located at Entrance 6 by Winners.

Need to power up? Now you can charge your vehicle while you shop. Fairview Park is equipped with two FLO Charging Stations compatible with most EV types. Electric vehicle charging stations are located at entrance 4.

Fairview Park cards coming soon!

 

Please note: Retailers will be accepting the CF SHOP! Card until November 30, 2026.

If you have lost or found an item during your visit to Fairview Park, please contact Guest Services at (519) 894-2450 or visit our kiosk located at Entrance 6 by Winners.

Fairview Park is pleased to offer a private Women’s Nursing room located within the washroom area near the food court. The private room includes a common nursing area with comfortable nursing chairs and separate bathroom with change tables and full washroom facilities.

The family and disability assist washroom is located beside the washroom area by entrance #4 near the food court.

Take advantage of our complimentary wheelchair  to help with easy and accessible shopping. Simply register at Guest Services with photo identification.

We are committed to serving all our customers, without any barriers of any kind.

Fairview Park is committed to providing excellent customer service to all its customers, including our customers with disabilities, based on the core principles of dignity, independence, inclusion, integration, responsiveness, and equality of opportunity.

Fairview Park offers FREE public WiFi as a courtesy to our guests. To access our WiFi network, enable WiFi on your mobile device and search for public wifi. You can connect with your Facebook, Twitter, or email address. Your session will not be timed and no information will be posted to your social channels.

Children’s single and double strollers are available for rent at Fairview Park through a self-serve vending system. Single strollers can be rented for $8 and doubles are available for $10. Credit cards, bills and change are accepted.

Self-serve vending strollers are located near Chatters Hair & Beauty Salon (closest to Jack Astor’s Entrance 1).

An alternative to the outdoors, Fairview Park provides a comfortable walking environment year round. Walkers are welcome between 8:00am and 10:00am Monday to Saturday and 9:00am to 11:00am on Sunday.

Need a taxi? Stop by the Guest Services Kiosk and the staff will be happy to assist you in calling one for you.

GRT Hub is located at the Fairway Station on the west corner of Fairway and Wilson Roads to discover specific route details to Fairview Park, visit Schedules.

Bike racks are conveniently located at all 6 of the Mall entrances. Follow the green bike route signs down Greenfield Ave, which is located near Entrance 3 facing Kingsway Dr, to connect with the Iron Horse Trail.  Use this Map provided by the city of Kitchener to explore all bike routes.

Fairview Park is committed to sustainable operations and are pleased to offer the  following initiatives:

Recycling

Fairview Park offers its retailers the following recycling services:

  • Cardboard boxes
  • Paper
  • Aluminum cans
  • Plastic bottles
  • Glass bottles
  • Light bulbs
  • Batteries
  • Used oil

Energy Management 

Energy Consumption, including lighting, heating, ventilation and air conditioning systems, is managed by a Building Automated System, allowing us to optimize comfort levels throughout the shopping centre during operating hour. Fairview Park is a BOMA best gold level property.

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